Welcome to the second part of my 6 parts System Center 2012 Service Manager Deployment.
System Center started like any suite with loosely-coupled products and minimum level of integration. Today with the 2012 version approaching and after 3 or 4 releases, System Center products are more integrated and share one big master record for all objects in the organization. This master record is stored in the Configuration Management Database (CMDB). Objects in the organization can be domain users, computers, and printers. The CMDB stores information from Active Directory, Configuration Manager, and Operations Manager to insure complete integration between System Center products. Such integration will allow for example Configuration Manager to automatically create change requests and Operations Manager to automatically create incidents on thresholds.
Active Directory Connector Deployment
As discussed above Service Manager consolidates information about organization objects from Active Directory, Configuration Manager, and Operations Manager into Configuration Items (CI) stored in the CMDB. To facilitate the integration we use the Service Manager Connectors.
First things first
Launch the Service Manager Console and select “Connectors” under the “Administration” tab. Click on “Create Connector” and choose “Active Directory Connectors”.

The Service Manager Console will launch the Active Directory Connector wizard. Click “Next” to continue.

Enter a name and description for the Connector. I named it: “ZPF AD Test Connector”.

Choose the domain which you want to connect to. You can also connect to a specific Organizational Unit (OU) instead of the whole domain. Click “New” to create a new “Run As account” to access AD.

Enter the “Run As account” information and click OK. Remember that this user should have a read-only access to AD.

Make sure to test your AD connection before moving on.


Since we are building a POC environment, I don’t really have any specific requirements here. So I will just leave the defaults. You can select individual objects or even provide LDAP query filters. This can come very handy in big Organizations.

Verify your wizard parameters, if all is well click “Create”.

And we are done with creating the Connector
.

Now our connector is configured and ready. However, Service Manager did not sync yet with AD. Click on “Synchronize Now”. You will get a confirmation message box.


Wait for a minute or two and click refresh to check the status. The execution time will vary depending on the size of your forest and the number of CIs to created.

Finally, let us see if the Connector managed to create the CIs. Under “Configuration Items”, click on “All Windows Computers”. We can see our Sandbox server and the CI information related to it at the bottom.

Another test would be checking out the User CIs.

We are done with Part 2
Let me know if you run into problems or have any questions.